Shipping policy

How long does shipping take?

Orders typically arrive within 6–14 days, depending on your location and the item ordered. We do our best to get your order out quickly, but please note that most of our warehouses don’t process shipments on weekends. Orders placed after 3:00 PM PST on Fridays or over the weekend will begin processing the next business day.

 

Do you offer free shipping?

Yes! We offer free standard shipping on all U.S. orders over $60. Orders under $60 ship for a flat rate of $5.99. International shipping rates vary by location and will be calculated at checkout.

 

When will my order ship?

We aim to process all orders within 3 business days. Once shipped, you'll receive a confirmation email with tracking info. Processing may take slightly longer during holidays or sales. If you'd like to inquire about the status of your order, reach out to support at support@bejuliet.com and we'll get you all taken care of.

 

What shipping carriers do you use?

We primarily ship through USPS, though some items may ship via other carriers like UPS or DHL depending on your location and the item’s origin.

 

Are there any delays I should know about?

We want to be transparent about things that could slow down your delivery:

  • Lunar New Year (Jan 22–Feb 8, 2025): Some of our suppliers are closed during this period.

  • USPS Operational Changes: Mail consolidation efforts and regional weather events (like wildfires or winter storms) have caused delays in some areas.

  • Canadian Postal Strike: Orders headed to Canada may be delayed due to ongoing strike actions.

  • Adjusted USPS Goals: Their delivery targets have been lowered this year, which may impact standard shipping times.

Thanks for your patience — we appreciate you more than you know.

 

Do you ship internationally?

We ship to most countries worldwide! However, we currently do not ship to the following destinations due to customs or postal restrictions: India, Russia, Italy, and various parts of Africa, South America, and the Middle East. For a full list, please see our FAQ or contact us.

Can you ship to PO Boxes and APO/FPO addresses?

Yes, we ship to PO Boxes and military addresses within the United States.

Need help?

Still have shipping questions? Drop us a note at support@bejuliet.com — we’re always happy to help!